INTRODUCTION TO APPLY PROCEDURES FOR FOLLOWUP
REQUESTS ON REQUISITIONS
Followup requests are submitted by customers for one of the following reasons: to get information on
earlier requests, to request a better estimated shipment date (ESD), or to request tracer action on a past
due shipment. Followup action on unfilled requests is not mandatory. If a followup request is required,
the following time frames apply: priority designator (PD) 01-08, at least 7 calendar days after document
date of request; PD 09-15, at time of monthly reconciliation if supply or shipment status has not been
received; and PD 01-15, at time of monthly reconciliation and expiration of estimated shipping date or
14 calendar days since submission of request for cancellation and no status received.
APPLY PROCEDURES FOR FOLLOWUP REQUESTS ON REQUISITIONS
In Lesson 1 you will learn how to apply procedures for followup requests on requisitions at the unit and
supply support level.
To understand the process of applying procedures for followup requests on requisitions, to
include established time frames, specified conditions, correct format, accurate data, and proper
routing. The student must be able to:
-Follow up on request to get information on earlier requests.
-Follow up on request to get a better estimated delivery date.
-Follow up to request tracer action on past due shipments transportation status.