(1) The TISO/commissary officer will supply information on the source of
shipment, date supplies were received, TISA requisition number, and size of lot or
shipment received at the installation.
(a) The TISO/commissary officer will retain a sample on hold until
disposition instructions are received.
(b) The TISO/commissary officer will submit a Standard Form 364
(Report of Discrepancy (ROD)) with the DD Form 1608 to claim credit for losses due to
receipt of unsatisfactory products from DSCP.
(2) The veterinary food inspector will supply information on conformance to
specifications, contamination, or fitness for human consumption. A veterinary
condemnation certificate will be provided to the TISA to support requests for credit
submitted on Standard Form 364.
(3) The preparer will obtain all other information from the item or shipping
(4) Food service personnel may submit official subsistence complaints on DD
d. Severe Item Deficiency. Notify Army Center of Excellence, Subsistence
(ACES) by telephone when a severe item deficiency is found. Immediate notice allows
quick action to place wholesale stocks on hold. If appropriate, warranty action can also be
taken against the supplier. The information required is the same as on DD Form 1608. A
DD Form 1608 should be submitted within three working days with the following
annotation in the narrative description block, "Confirmation of Telephone Call
_________________." Severe item deficiencies include:
(1) Potential health hazards (for example, off-odor, off-color, or off-flavor
(2) Confirmed health hazards (for example, products containing foreign objects
such as wire or glass).
(3) Significant deviation from specifications (for example, the item is not the
product specified; it does not perform as specified; or it is not usable as received).
e. Items to Report. The following deficiencies in subsistence received from supply
sources established by DSCP or other military procurement agencies should be reported
on DD Form 1608.
(1) Unwholesome products (foreign material, bacterial contamination, spoilage,
and insect or rodent infestation or contamination).